Shipping & Refund

Shipping & Refund

Shipping:

Postage is a free anywhere in the world. Postage time varies from 2- 7 business days Australia wide and 7-14 business days to the rest of the world. 

Money Back Guarantee:

100% No-Risk Promise. Order right now with confidence. Try out our Monsoon Berry ‘Product’ for 60 days and if it doesn't work for you, you'll get double your money back! We are so confident about our product that, there is absolutely no-risk to you in giving it a try. Even if you just don't like the texture, you can get your money back!

Monsoon Berry strives to keep you totally fulfilled and gratified, which is why we offer a 60-day, double your money back guarantee. If at any point you decide it’s not the most outrageously, healthful hair mask on the planet, remember your Monsoon Berry ‘Product’ is protected by the highest standard 100% double your money-back guarantee. Just send us the empty satchel and we’ll refund you to the last penny (less return shipping), no questions asked.

If after 60 days of use, you are unhappy and would like a refund for your Monsoon Berry ‘Product’, here’s exactly what to do: Contact the Monsoon Berry team by emailing us at hello@monsoonberry.com. We will gladly provide you with our return address, so as not to waste any materials. This is an easy and effortless process. Return the empty satchel, and the confirmation number you have been assigned. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the satchel within 60 days from the date of original purchase for the refund to be valid.

We will refund your entire order, excluding return shipping costs, as long as all satchels purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.